Terms and Conditions : Kaadu Organics is a proprietorship firm which distributes and sells products to you when you visit or shop on our websites or at our stores, use our mobile applications, or use software we provide in connection with any of the foregoing (collectively, the “Service" ). These Service Terms, Condition & Sale (together as they may be changed over time, the “Terms" ) govern your use of the Service. By using the Service you accept the Terms, so read them all carefully. If you do not agree, do not use the Service and uninstall our applications. In some instances, both the Terms and separate terms will apply to your use of the Service ( “Additional Terms" ), and will become part of the Terms. To the extent there is a conflict between Additional Terms and any other Terms, the Additional Terms will control unless they expressly state otherwise

Pricing : All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Return & Refunds: We have a refund policy which entitles all our members to raise a request with our customer support email id info@kaaduorganics.com by clearly stating the issue on the product, be it due to some reason they are not satisfied with the quality or freshness of the product.

Cancellation by Site / Customer : You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Cancellation by Site / Customer : You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Shipping : The orders placed will be shipped out through any of our partner agents before T+2 days, where T is the order date. If the T+2 day falls on a holiday, then the order will be processed in the next working day.

Privacy Policy

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This privacy notice describes how we collect and process your personal information through www.kaaduorganics.com and services that reference this Privacy Notice.

What Personal Information about customers does Kaadu Organics collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of information we gather:

• Information You Give Us: we receive and store any information you provide in relation to Kaadu Organics. You can choose not to provide certain information but then you might not be able to take advantage of many of Kaadu Organics Products and Services
• Automatic Information: we automatically receive and store certain types of information when you use Kaadu Organics, such as information about your use, including your interaction with content and services available through Kaadu Organics Services. Like many websites, we use Cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Kaadu Organics services

For What Purposes does Kaadu Organics Process Your Personal Information?

We process your personal information to operate, provide, and improve the Kaadu Organics Services that we offer to our customers. These purposes include:

• Provide, troubleshoot, and improve Kaadu Organics Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Kaadu Organics Services.
• Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information. For instance, we collect from suppliers information regarding place of establishment and bank account information for identity verification and other purposes.
• Communicate with you. We use your personal information to communicate with you in relation to Kaadu Organics Services via different channels (e.g., by phone, email).
• Fraud Prevention. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Kaadu Organics, and others.
• Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.

What about Cookies?

To enable our systems to recognize your browser or device and to provide Kaadu Organics Services to you, we use Cookies.

Does Kaadu Organics share your personal information?

Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others.